Our prices are so low that we charge shipping, Shipping is never Free as products are inflated in price to cover a portion of shipping costs we could do the same thing but we feel its better to have a lower price up front
All orders are normally shipped within 24 hours after confirmation of payment and in most cases orders will ship the same day, at some times we may have to direct order from the manufacturer and if this happens we will notify you as in these circumstances shipping will take longer.
After our products leave our facility we have no control over the carrier and any delays they may have, we will make every effort to notify you of any delays we are aware of.
If you see any damage to your package please have the driver make note of it and take pictures of the package and its damaged contents immediately and send us those pictures along with a note about the damage and your order number, we will open a claim with the carrier and in most cases ship you a new replacement product so you have minimal down time.If it is determined that the damage to the return shipment was not caused by the courier, then the customer will not be entitled to any refunds and the item can be shipped back at customer’s expense. We will only ship to your billing address linked to the credit card unless you fill out our Credit Card Authorization form and/or authorize the requested shipping address with your credit card company.
When your product ships we will send you a tracking number from the carrier you choose.
We ship via USPS and FEDEX you have the choice and can get a pre estimate of shipping cost on the shopping cart after you add items to the shopping cart.
A 15% restocking fee will incur on any refused order.